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Call us 321.777.0771

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Customer Support

Please refer to the categories below for frequently used information.

If you need further assistance, contact us:

My Account

Change your account information, including your login and password, shipping details, account history, etc.

Country Codes

Attempting an international call and dont know the Country Code or City code? Let us help you. This page provides the Country Codes and if you click on the Country it will tell you the city codes as well.

Datasheets

Detailed information and links, Satcom Direct Inmarsat and Iridium procedures, instructions, technical bulletins and other miscellaneous documents.

Manuals

Links to Satellite Equipment manufacturer manuals including Iridium, and BGAN products.

Firmware / Drivers

Links to Hotfixes and Patches for your Iridium Satellite Phone and Thrane & Thrane BGAN Terminals.

BGAN Product Updates

BGAN product updates and downloads.

Satellite Phone Videos

Videos of IsatPhone Pro, Iridium 9555 and Iridium 9575 Extreme use, setup, and completing various tasks through the Satellite Phone

24/7 Tech Support from your Satellite Phone:

Iridium 9505 or 9505A Satellite Phone
Dial "7777" and press the "Ok" Button
Iridium 9555 or 9575 Satellite Phone
Dial "7777" and press the Green Key
IsatPhone Pro Satellite Phone
Dial "7777" and press the Green Key

Calls go directly to Satcom Direct, for Tech Support at no charge to you. Satcom Direct provides Free 24/7 Technical Support.

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Test Your Phone
FREE Test Call 24/7

Dial "7777" on your Iridium Satellite Phone or IsatPhone Pro at anytime for a free test call to us!

Customer Service
Customer Service
Suppliers / Affiliates
  1. Satcom Direct
  2. Global One Number
  3. GSA Contract Holder
  4. Satcom Simple
  5. GoSatcom.com
About Satcom Store

Satcom Store is the Land, Maritime and Aviation Mobile Operations Department of Satcom Direct. We provide a wide-array of reliable mobile satellite communications products and services that utilize the Inmarsat and Iridium networks. With an emphasis on superior customer service. More.

Information
Contact Information

Address: 1916 Highway A1A
Satellite Beach, FL 32937

Phone: +1.321.777.0771
Fax: +1.321.777.3702

Email: mobileops@satcomstore.com

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